Propiva gives building managers an AI-powered command centre — triaging requests, coordinating contractors, and tracking compliance across your entire portfolio. The longer you use it, the more it learns about your buildings, your contractors, and your tenants — until it works less like software and more like a co-worker who knows everything.
✓ 30-day free trial · ✓ No credit card needed · ✓ Cancel anytime
Propiva handles the repetitive, time-consuming parts of the job so your expertise goes where it matters most — the decisions, relationships, and judgements only a great building manager can make.
Every request is instantly classified by urgency. In Semi-auto mode the AI drafts a contractor email for your review. In Full Auto mode it selects the contractor, sends the email, and follows up — all without you lifting a finger.
Manage your entire portfolio from a single view. Track open requests, compliance status and tenant activity across all buildings in real time.
Tenants submit requests, track progress and message your team through a clean web portal. No app required. No phone tag. Full audit trail.
Upload certificates, set renewal dates and get alerts weeks before anything expires. Never miss a lift cert, fire safety check or insurance renewal again.
Maintain a preferred contractor list by trade. The AI selects the right contractor automatically when triaging requests and drafting emails.
Every maintenance request has a threaded conversation. Tenants, managers and the AI exchange updates — with photo attachments supported throughout.
Managers configure meeting rooms, car parks and shared spaces. Tenants book instantly through the portal — with availability calendars, conflict prevention and instant confirmation.
In Full Auto mode, if a contractor doesn't respond within 24 hours the agent sends a follow-up automatically. After two attempts with no reply, you're alerted directly. Emergencies are always escalated to you immediately.
Upload building briefs, tenant manuals, and system documents as AI context. Every request logged and contractor interaction adds to a growing knowledge base — so Propiva understands your buildings specifically, not just property management in general.
Most tools stay the same no matter how long you use them. Propiva doesn't. Every request logged, every contractor interaction, every document you upload deepens its understanding — so over time it works less like software and more like a co-worker who knows your buildings inside out.
Upload building briefs, tenant manuals, and system documentation. Propiva reads them so every AI response is specific to your buildings — not generic property advice.
Over time, Propiva notices when a unit has had repeated callouts, or that a contractor is consistently slow to respond. Context that builds itself, without a spreadsheet.
Bring on a new building or onboard a team member — the full history is already there. No hand-over meetings, no lost context. Everything your portfolio has ever logged, always available.
The more history Propiva has, the more precisely it triages requests, selects contractors, and flags risks. Routine interactions accumulate into deep intelligence about your whole portfolio.
Start with Manual and build confidence, or go straight to Full Auto. Switch per building at any time from your dashboard.
AI triages and drafts every communication for your review. Nothing goes out without your explicit approval — you stay in the loop on every message.
Tenants hear back instantly with an automatic acknowledgement. Contractor selection and job emails are drafted for your review before sending.
The agent runs the full maintenance loop autonomously — from tenant acknowledgement to contractor follow-up. You approve scope and close out requests.
You remain responsible for approving scope before work starts and closing out completed requests. Switch back to Manual or Semi-auto at any time.
Propiva handles the repetitive orchestration so you can focus on the work that actually needs a building manager.
Through the tenant portal, tenants describe the issue and attach photos. They get an instant acknowledgement — no more calls to chase you.
Propiva classifies priority, identifies the right trade and drafts a professional contractor email — ready for your review in under 30 seconds.
In Manual and Semi-auto, you review every draft before it goes out. In Full Auto, the agent selects the contractor and sends the job email automatically — you step in to approve scope before work begins.
All communications, status changes and activity are logged automatically. Full audit trail for every request across every building you manage.
Every request resolved, every contractor pattern recognised, every document uploaded adds to Propiva's working knowledge of your buildings. The longer you use it, the more it feels like a co-worker who's been there from day one.
The same work — done faster, with less admin and a complete audit trail.
| Capability | Without Propiva | ✦ With Propiva |
|---|---|---|
| Maintenance intake hours | Business hours only | ✓ 24/7 tenant portal |
| Request triage time | 30–60 min manually | ✓ Under 30 seconds |
| Contractor email drafting | Written manually each time | ✓ AI-drafted, manager-approved |
| Tenant communications | Phone & email back-and-forth | ✓ Automated status updates |
| Compliance tracking | Spreadsheets & calendar reminders | ✓ Automated alerts & dashboard |
| Portfolio visibility | Across separate systems | ✓ Single real-time dashboard |
| Audit trail | Inconsistent paper trail | ✓ Full digital log, every building |
| After-hours emergencies | Calls to you directly | ✓ Instant classification & escalation |
| Contractor follow-up if no reply | Manual chase — easy to forget | ✓ Automatic 24-hour follow-up (Full Auto) |
| Institutional knowledge | Lost when you're busy or staff changes | ✓ Grows continuously — full history always available |
| Level of AI autonomy | None | ✓ Manual, Semi-auto or Full Auto — per building |
Propiva cuts admin time by ~65%. See how much capacity that frees up — and what it could be worth.
Pay per active suite. Create suites for free — only pay when you activate them.
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Propiva starts working from day one — and gets smarter every day after that. Give your portfolio the intelligence it deserves.